SUPPORT
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Shipping
We deliver to street addresses in the 48 contiguous United States and Washington, DC. We cannot deliver to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or P.O. Boxes. Standard shipping is free on a merchandise subtotal of $100 or more, after discounts and before tax. Below $100, the shipping charge for your address is calculated and shown at checkout before you place your order. A faster delivery service, when checkout offers one, is always at your cost. Each order ships complete, in one shipment. After dispatch, USPS estimates 2 to 5 days for standard shipping, 2 to 3 days for Priority Mail, and 1 to 3 days for Priority Mail Express. These are estimates, not guaranteed delivery dates. You pay no import duties on your order. Applicable state and local sales tax is added at checkout. See our Sales and Refunds Policy.
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Returns
You can ask to cancel an order at any time before you receive it. After you receive it, you have 14 calendar days to request an ordinary return or an exchange, and 14 calendar days to send the item after we authorize the return. A clean indoor try-on is fine. Items that were used for training, washed, or worn outdoors do not qualify. We pay the standard return shipping with a prepaid label, and the standard shipping of an exchange. Refunds go to the original payment method for the price you actually paid, and we initiate them within seven business days after we receive and assess the item. We charge no cancellation or restocking fee. For an ordinary return, we do not refund the original outbound shipping charge. Defective or incorrect items are handled separately. Tell us about a problem as soon as you find it. A problem reported within 14 calendar days after receipt is usually easy to confirm as a defect. A later report is assessed with the item’s use and wear in mind. See our Sales and Refunds Policy for the full conditions.
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Care
Follow the care and use instructions for your particular product. Inspect training equipment before each use, and stop using a damaged item when continued use could be unsafe. Contact Support about a suspected defect, even if the ordinary return period has passed. We do not currently offer a repair service, so please do not send us an item without instructions from Support.
Contact the studio.
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General
Questions about orders, sizing, availability, or your account.
Orders · Sizing · Accounts -
Product Care
Care guidance for footwear, apparel, and wrestling equipment. Include the product name and item number, if available.
Materials · Use · Care -
Partnerships & Press
For retail, editorial, and collaboration enquiries, contact the studio with a short introduction.
Retail · Editorial · Collaboration
COMMON
QUESTIONS.
Each finished piece receives a unique number within its run. Current availability is shown on the product page, and adding an item to your cart does not reserve it. On a product that is marked as coming soon, you can ask for a product notification. Registration is only for receiving product notifications. It does not constitute an order, reserve inventory, or guarantee a specific release date or a restock. Contact Support for availability enquiries. Future generations carry corrections shaped by feedback from real use.
Request an ordinary return or an exchange within 14 calendar days after you receive your parcel. Use your order page, or contact Support with your order number. A clean indoor try-on is allowed. Items that were used for training, washed, or worn outdoors do not qualify. We pay the standard return and exchange shipping. The refund goes to the original payment method for the price you actually paid. For an ordinary return, it does not include the original outbound shipping charge. Our Sales and Refunds Policy has the deadlines, the refund timing, and the rules for defective items.
We currently deliver to street addresses in the 48 contiguous United States and Washington, DC. We cannot deliver to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or P.O. Boxes. Standard shipping is free on a merchandise subtotal of at least $100, after discounts and before tax. Below $100, the shipping charge for your address is calculated and shown at checkout before you place your order. A faster delivery service, when checkout offers one, is always at your cost. You pay no import duties on your order. Applicable state and local sales tax is shown at checkout. See our Sales and Refunds Policy.
Care varies by product and material. Follow the instructions supplied with your piece, or contact Support with the product name and item number for guidance.
Every finished piece receives a unique number within its run. The number identifies the specific piece and the generation it belongs to.
Sizing varies by product. Use the size guide on the product page and compare it with your measurements. If you are between sizes or need guidance, contact Support before ordering.
Yes. You can ask to cancel at any time before you receive your order, and we charge no cancellation fee. If the order has not shipped, we cancel it and refund everything you paid. If it has shipped, we try to intercept the parcel, and we start your refund when the carrier confirms the interception. Use your order page, or contact Support with your order number. See our Sales and Refunds Policy.
We charge your payment method when you place your order. The order acknowledgment and the payment receipt are not acceptance of your order. We accept your order when we send the shipment confirmation. If we decline your order or cannot fulfill it, we refund the applicable amounts collected. See our Sales and Refunds Policy.
Contact Support with your order number, a description of the problem, and photographs, as soon as you find the problem. A problem reported within 14 calendar days after receipt is usually easy to confirm as a defect. A later report is assessed with the item’s use and wear in mind. For a defective or incorrect item, you can choose a refund or an exchange, and we pay the standard shipping both ways. See our Sales and Refunds Policy.
WRITE TO
THE STUDIO.
Contact us about an order, fit, cancellation, return, exchange, or suspected defect. You do not need an account to request assistance. Include your order number when available, but do not include payment-card details or unnecessary sensitive information.